Xbox Gaming in South Africa

When buying a new Xbox 360 console, you will receive a 1 year Express warranty, along with a 3 year warranty covering the Three Lights Flashing Red, or better known as Red Ring of Death (RROD). Both warranties will kick off from the day of purchase. Any Xbox 360 accessories included with the console or bought separately are also covered by a separate 90 day warranty.

Below is a description of each warranty and how they work:

• 1 Year Express Warranty
  • Covers all faults on the console during the 1 year period.
• 3 Year Three Lights Flashing Red / E74 Warranty
  • The 3 year extended warranty covers only the Three Lights Flashing Red problem, aka Red Ring of Death (RROD), and the software fault, E74. This occurs when your Xbox 360 cannot boot and displays 3 red lights - normally green - or it displays a failure message, with the heading E74. It starts at the same time as the 1 Year Express warranty, so in essence you receive 2 years extra cover.
• 90 Day Accessories Warranty
  • New Xbox 360 accessories either bought separately or included in a console bundle receive a 90 day warranty. This covers headsets, controllers, hard drives, power supply bricks and cables.

In each case, you can use our replacement guide which details the Microsoft Xbox 360 repair procedure within South Africa.

Once you have your replacement console, you should take note that the warranty does not reset. However, in most cases, it does receive a short extension, depending on where you are in the warranty period:

• Post-service Warranty - How it Works
  • Console repaired WITHIN the original warranty period - You will receive either the balance of your original warranty, or 90 days, whichever is longer. Shipping of the console will be covered both ways.
  • Console repaired AFTER the original warranty has expired - You will be responsible for the repair costs (currently R680 if you do your own pick up/drop off at Powercare in JHB, or R930 which includes courier pick up/drop off). On return, you will receive a new 1 year warranty.