How to Redeem Your Mass Effect 2 DLC: A Guide

It's not out here yet, of course, but following its release Stateside, it looks like there's a lot of trouble redeeming Mass Effect 2's promotional DLC. In the interests of public edification, therefore, Bioware's published a step-by-step how-to. So, step by step, here's how to redeem your DLC codes.

How can you tell if you are Cerberus Enabled:

When you start Mass Effect 2, there are two computers on the main menu. The computer on the right hand side of the screen should be open. If it is not then check to see that you’ve entered your Cerberus Code in the account creation screens located in game.

Zaeed:

Some of you may be looking for Zaeed as a way to check your Cerberus Account. Zaeed is being propagated to Xbox Live as we speak and will be available mid day tomorrow (MST).

Timeouts:

Some users are reporting timeouts or connection drops to Cerberus Network. We are actively pursuing a fix to this and will update everyone once it is fixed on the server-side.

General Cerberus Issues:

If you've entered your Cerberus Activation Code through the web interface and have played other EA Games with EA Online accounts but are not seeing the Cerberus Mission Computer open on the main menu. You’ll need to contact EA’s Customer service line to ensure that the Gamer Tag in Xbox Live is associated with your EA Online account you’ve used to activate Cerberus.

Code Redemption Clarification and Important information about your Social.bioware.com and Xbox Live account

**** Make sure that your account that you are using on social.bioware.com is linked to your gamertag ****

How to Redeem and activate Cerberus

Xbox In-Game Redemption:

Start the game

Cerberus Connection will automatically prompt

Sign in with your existing account or create a new account

When prompted enter Cerberus code

The Cerberus laptop will open on screen and display the available downloads

Xbox Online Redemption

Go to the Code Redemption page here: http://social.bioware.com/redeem/

Sign in with your existing account or create a new account (make sure to sign in using the exact same account on your xbox)

Enter the Cerberus code

Upon successful redemption restart your console and load the game

How to enable Mass Effect Galaxy dialog

You must play and finish the Mass Effect Galaxy iPhone game and log into your EA account to upload the unlock

When playing Mass Effect 2 you must have Miranda and Jacob in your party to witness dialog